A PROCESS WALK & NEW BARCODES REDUCES CYCLE TIMES

CONTRIBUTING RE.ENGINEER

Jake Harrell

CHALLENGE

An distribution operation shipping facility was challenged to meet their contractual obligation of shipping outbound loads at 99% on time rates within a 24 hour period. This center processes over 100 full truckload shipments per day and the business has consistently missed their target metric week over week for the pas 16 weeks. Their customers were dissatisfied and the business was at risk for losing them as well as tarnishing their reputation.