Updated: Mar 29
Contributing Re.engineer Partner:
A ten-year-old wastewater and water distribution facility in California needed to optimize its Operations & Maintenance (O&M) program due to issues that were negatively affecting profitability and performance. These challenges included:
A reactive maintenance strategy, which led to overstaffing
Design issues, including lack of adequate redundancy of critical systems
Too frequent and too early failure of assets
High O&M costs
Pinnacle reliability experts conducted an Reliability Centered Maintenance (RCM) study and O&M Task selections to proactively structure the O&M program activities based on risk and reliability, rather than reactive response. Their safety review and program development ensured compliance with state and federal safety regulations. They also conducted a full facility condition assessment to confirm the client knew the condition and expected remaining lifespan of their assets, with capital improvement recommendations for better budgeting and long-term planning. Additionally, Pinnacle conducted an energy and process audit to provide further recommendations for cost savings and performance improvement.
By leveraging RCM strategies and programs, Pinnacle was able to improve quality of service while reducing staffing to just 3.5 full time equivalent operators and one maintenance technician—supporting the maintenance-centric philosophy. The RCM-based O&M approach helped to save the facility almost $250K annually, based on the previous contract, helping the facility to reduce annual O&M costs by 26 percent.